FAQs

FAQs – Shweetcheeks Collection

1. What is Shweetcheeks Collection?
Shweetcheeks Collection is an online women’s fashion store offering a curated selection of stylish dresses, tops, jumpsuits, sets, and more perfect for every occasion.

2. Do you offer free shipping?
Yes! We offer free shipping on all Australian orders over $100. International shipping options are also available at checkout.

3. How can I get a discount on my first order?
Sign up to our newsletter and receive 10% off your first purchase, plus stay updated on new arrivals and exclusive offers.

4. What sizes do you stock?
We stock a wide range of women’s sizes, typically from XS to XL. Specific size guides are available on each product page for easy reference.

5. How do I know if an item will fit me?
Each product includes a detailed size guide and fit notes. If you’re unsure, our team is happy to help with styling or sizing via email or social DM.

6. Can I return or exchange an item?
Yes! We offer easy 14-day returns for eligible items. Just make sure your item is unworn, in original condition, and with tags attached. See our Refund policy for details.

7. How long does delivery take?
We ship orders within 1-2 business days. Standard delivery takes 3–7 business days within Australia. Express shipping options are also available.

8. Do you restock sold-out items?
Popular pieces may be restocked. Sign up for restock alerts on the product page or follow us on Instagram for updates.

9. Is it safe to shop online at Shweetcheeks Collection?
Absolutely! Our website uses secure checkout technology, and your privacy is our priority. Shop with confidence.

10. How can I contact customer service?
You can reach us via email, contact form, or through our Instagram DMs. We’re here to help Monday to Friday.